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EZGuard Management - Companies

In managing the companies in EZGuard, you can manage all the settings that affect the company in general and some of the website settings in particular.

Management - Companies

What is a company?

At first, a company will be registered as the company that purchased the system.

In addition, if you want to create a group and under it several sites, you must create a new "company".


  1. How do I add a new company?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. From the top right, click on the "+Add" button

    5. When clicked, a new company window will open

    6. Please note – to complete adding the new company, you have to fill in all the details in Asterisk and Red.

    7. When you have finished filling in the details, click on "Save" at the bottom of the page


General Settings:


  1. How do I turn a company to "not active"?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to turn to "not active", there is a button next to the company name "Edit"

    5. Under "General Settings" there is a line called "Active"

    6. Next to the "Active" line you have a switch button

    7. When you click the switch button it will turn to "Off"

    8. When finished, click on "Save" at the bottom of the page

  2. How can I check if I turned a company to "Not active"?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Under the column "Active" the default will be "Yes = Active

    5. To see companies that not active, you need to click on "Yes" and it will open the option to choose "Not" or "All"

    6. As you choose "Not" or "All" you will se the companies that not active

  3. How do I change the company name?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Under "General Settings" there is a line called "Name" you can change the name of the company

    6. When finished, click on "Save" at the bottom of the page

  4. How do I change the company logo?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Under "General Settings" there is a title "Company Logo"

    6. There is a button called "Select Image"

    7. When you clicked on that button, your computer files will open and you can choose an image from there

    8. When finished, click on "Save" at the bottom of the page

  5. How do I activate biometric identification?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Under "General Settings" there is a title "Biometric identification required on app startup"

    6. Next to that, you have a switch button

    7. When you click the switch button it will turn to "On"

    8. When finished, click on "Save" at the bottom of the page

  6. How do I change default send time in a company?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Under "General Settings" there is a title "Reports Settings"

    6. Next to the line "Default Send Time", you can change the time

    7. When finished, click on "Save" at the bottom of the page

  7. How do I add a title at the top and at the bottom of the reports files?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. You have two lines settings "Header Customization" and "Footer Customization"

    6. When finished, click on "Save" at the bottom of the page

  8. What is "UTM Standard"?

    1. UTM = Universal Transverse Mercator

    2. This is a position recognition method by latitude and longitude coordinates (waypoint)

  9. How do I activate UTM Standard?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Under "General Settings" there is a title "Reports Settings"

    6. Next to the title "UTM Standard Active" you have a switch button

    7. When you click the switch button it will turn to "On"

    8. When finished, click on "Save" at the bottom of the page


Personnel:


  1. How to add an employee to the company?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Under the title "personnel" you have a button "+Add Person"

    7. When you click that button, an edit window will open

    8. As you finished fill the details you need, click "save"

    9. After that, click "save" again at the bottom of the page

  2. How to turn an employee to "Not Active"?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Next to the employee's name, click on "Edit" button

    7. On the employee edit window, next to the title "Active" there is a switch button

    8. Turn the Active button to "Off"

    9. When finished edit, click on "save"

    10. After that, click "save" again at the bottom of the page

  3. How to update employee information?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Next to the employee's name, click on "Edit" button

    7. An edit window will open

    8. When finished edit, click on "save"

    9. After that, click "save" again at the bottom of the page

  4. How to download employee QR barcode?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Next to the employees' names you have a checkbox

    7. Mark the checkbox next to the employee that you want to download their QR barcodes

    8. At the top of the employees list, a "Get Barcode" button will be available

    9. Click on "Get Barcode", choose the template

    10. Click on "Download Barcode(s) PDF"

    11. As you click this button, a PDF file will be downloaded automatedly to your download folder in your computer

  5. How to download employees list?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Next to the employees' names you have a checkbox

    7. Mark the checkbox next to the employee that you want to see in the list

    8. At the top of the employees list, an "Export List" button will be available

    9. As you click "Export List" button, an Excel file will be automatically be downloaded to your download folder in your computer

  6. How to create a personnel attendance report?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Next to the employees' names you have a checkbox

    7. Mark the checkbox next to the employee that you want to see in the list

    8. At the top of the employees list, an "Create a Personnel Attendance Report" button will be available

    9. As you click on that button, a report creation window will open

    10. When you finished selecting your preference for the report, click on "Create report"

    11. As you click " Create report " button, an Excel/ PDF file will be automatically be downloaded to your download folder in your computer

  7. How to add a location \ role \ to the attendance register?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Under the title "Locations" you have a button "+Add"

    7. As you click "+Add" button, a window will open to write the location name

    8. When finished write the location name, click on "save"

    9. After that, click "save" again at the bottom of the page

  8. How to disable a location in the attendance register?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Under the title "Locations" you can see the locations you have

    7. Next to the location name you want to disable, you will have a "Disable" button

    8. As you click that button, the location will turn to disable

    9. After that, click "save" at the bottom of the page

  9. How to edit a location at the attendance register?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Under the title "Locations" you can see the locations you have

    7. Next to the location name you want to disable, you will have a "Edit" button

    8. As you click that button, an edit window will be open

    9. When finished edited, click "save"

    10. After that, click "save" again at the bottom of the page

  10. How to add a shift to choose from in the attendance register?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Under the title "Shifts" you have a "+Add" button

    7. As you click "+Add" button, a window will open to write the shift name

    8. When finished write the shift name, click on "save"

    9. After that, click "save" again at the bottom of the page

  11. How to edit a shift in the attendance register?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Under the title "Shifts" you have the shifts that you have able

    7. Next to the shift name that you want to edit, there is a button "Edit"

    8. As you click that button, an edit window will be open

    9. When finished edit the shift name, click on "save"

    10. After that, click "save" again at the bottom of the page

  12. How to disable a shift in the attendance register?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Personnel" category

    6. Under the title "Shifts" you have the shifts that you have able

    7. Next to the shift name that you want to edit, there is a button "Disable"

    8. As you click that button, the shift will turn to disable

    9. After that, click "save" at the bottom of the page


Status Management:


  1. What are Statuses?

    1. When receiving a new report such as: forms, reports, scans, tasks and more it can be set that the report will be received with the setting of "Status"

    2. The default statuses are: "New", "Processing" and "Closed"

  2. How to apply automatic status for items?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Status Management" category

    6. Under the "Statuses" title you will see "Automatic status for new items"

    7. Under this title, you will see deferent switch buttons to activate the automatic status option

    8. When finished, click on "save" at the bottom of the page

  3. How to add customer status?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Status Management" category

    6. Under the title "Customer Statuses", next to each status you have a +New Customer Status" button that you can click on it and add a new customer status

    7. As you click that button, a edit window will be open

    8. When finished editing the customer status, click on "Save"

    9. After that, click "save" at the bottom of the page

  4. How to edit customer status?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Status Management" category

    6. Under the title "Customer Statuses" you will see the customer statuses the you have

    7. Next to the status you want to edit, there is "Edit" button

    8. As you click that button, an edit window will be open

    9. When finished editing the customer status, click on "Save"

    10. After that, click "save" at the bottom of the page

  5. How to disable a costumer status?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Status Management" category

    6. Under the title "Customer Statuses" you will see the customer statuses the you have

    7. Next to the status you want to edit, there is "Edit" button

    8. As you click that button, an edit window will be open

    9. At that window, you will see an "Active" switch

    10. To disable this status, you need to turn off the active switch

    11. When finished editing the customer status, click on "Save"

    12. After that, click "save" again at the bottom of the page

  6. How to add a required signature when update a status?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Status Management" category

    6. Under "App Status Update Settings" title, you can choose to able or disable as you mark the checkbox next to "Signature required"

    7. After that, click "save" at the bottom of the page

  7. How to add permitted phones to edit statuses?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Status Management" category

    6. Under the title "Permitted Phones" you can choose the phones from the list below

    7. When finished, click on "save" at the bottom of the page

  8. How to add email recipients on status management?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Status Management" category

    6. Under the title "Recipients" you can add an email recipient by clicking on "+Add Recipient"

    7. As you click that button, you will need to fill the name and the email address

    8. When finished, click on "save"

    9. After that, click on "save" again at the bottom of the page

  9. How to edit recipient on status management?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Status Management" category

    6. Under the title "Recipients" you can see all the recipients that you have

    7. Next to the recipient that you want to edit, there is a button "Edit"

    8. When you click on that, a edit window will be open

    9. When finished editing, click on "save"

    10. After that, click on "save" again at the bottom of the page

  10. How to remove recipient on status management?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Status Management" category

    6. Under the title "Recipients" you can see all the recipients that you have

    7. Next to the recipient you want to remove, there is a checkbox

    8. Simply remove the mark on the checkbox

    9. After that, click on "save" at the bottom of the page


Event Log:


  1. How to set different events category to the event log ?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Where is the title "Events", you can see a button "+Add"

    7. As you click this button, you will have the option to edit the event name

    8. When finished, click on "Save"

    9. After that, click on "save" again at the bottom of the page

  2. How to disable an event category at the event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Next to the event you want to disable, there is an "Disable" button

    7. When finished editing, click on "Save" at the button of the page

  3. How to edit an event category at the event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Next to the event category you want to edit, there is a "Edit" button

    7. When you click at "Edit" an edit window will be open

    8. When finished editing, click on "Save"

    9. After that, click on "save" again at the bottom of the page

  4. How to add a subcategory event or dynamic field at the event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Next to the event category that you want to add a subcategory, there is a button "Sub-events / Dynamic Field"

    7. When you click that button, the list of the sub-events and dynamic field will show (if you have already)

    8. In that list, you will have a button "+Add Sub-Event" in the same line where is the "Sub-events" title

    9. When clicking on that button, a window will open to choose the sub-event name

    10. When finished, click on "Save"

    11. After that, click on "save" again at the bottom of the page

  5. How to disable a sub-event at the event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Next to the event category that you want to edit the subcategory, there is a button "Sub-events / Dynamic Field"

    7. Next to the sub-event name, you will have a 3 dots button

    8. When you click that button, a list will be open and you can choose "Disable"

    9. When finished, click on "Save"

    10. After that, click on "save" again at the bottom of the page

  6. How to edit sub-event at the event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Next to the event category that you want to edit the subcategory, there is a button "Sub-events / Dynamic Field"

    7. Next to the sub-event name, you will have a 3 dots button

    8. When you click that button, a list will be open and you can choose "Edit"

    9. When finished editing, click on "Save"

    10. After that, click on "save" again at the bottom of the page

  7. How to delete dynamic field at the event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Next to the event category that you want to edit the subcategory, there is a button "Sub-events / Dynamic Field"

    7. Next to the dynamic filed name, you will have a 3 dots button

    8. When you click that button, a list will be open and you can choose "Delete"

    9. When finished editing, click on "Save"

    10. After that, click on "save" again at the bottom of the page

  8. How to edit dynamic field at the event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Next to the event category that you want to edit the subcategory, there is a button "Sub-events / Dynamic Field"

    7. Next to the dynamic filed name, you will have a 3 dots button

    8. When you click that button, a list will be open and you can choose "Edit"

    9. When finished editing, click on "Save"

    10. After that, click on "save" again at the bottom of the page

  9. How to duplicate dynamic field at the event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Next to the event category that you want to edit the subcategory, there is a button "Sub-events / Dynamic Field"

    7. Next to the dynamic filed name, you will have a 3 dots button

    8. When you click that button, a list will be open and you can choose "Clone"

    9. When finished editing, click on "Save"

    10. After that, click on "save" again at the bottom of the page

  10. How to add positions on event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Next to the title "Positions" you will see "+Add" button

    7. As you click that button, an edit window will open

    8. When finished editing, click on "Save"

    9. After that, click on "save" again at the bottom of the page

  11. How to disable position on event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Under the "Positions" title you can see the position that you have able

    7. Next to the position you want to disable, you have a "Disable" button

    8. After choosing that option, click on "Save" at the bottom of the page

  12. How to edit a position on event log?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Event Log" category

    6. Under the "Positions" title you can see the position that you have able

    7. Next to the position you want to disable, you have a "Edit" button

    8. As you click that button, an edit window will be open

    9. When finished editing, click on "Save"

    10. After that, click on "save" again at the bottom of the page


Tasks:


  1. How to add new task category for a company?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Tasks" category

    6. Next to the "Tasks" title, you will see a "+Add" button

    7. As you click that button, an edit window will be open

    8. When finished editing, click on "Save"

    9. After that, click on "save" again at the bottom of the page

  2. How to disable a task category ?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Tasks" category

    6. Next to the task category you want to turn to disable, you will see an "Disable" button

    7. As you click on that, the task will turn to disable

    8. When finished editing, click on "Save" at the bottom of the page

  3. How to edit a task category?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Tasks" category

    6. Next to the task category you want to turn to disable, you will see an "Edit" button

    7. As you click on that, an edit window will be open

    8. When finished editing, click on "Save"

    9. After that, click on "save" again at the bottom of the page

  4. How to add Sub task or dynamic filed to a task category?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Tasks" category

    6. Under the title "Tasks" you will see all your tasks category that you have

    7. Next to the task name that you want to add a sub task or dynamic filed, you will see a column "Properties"

    8. As you click on "Sub-tasks / Dynamic fields", you will see two chats – Sub-tasks and Dynamic fields

    9. Next to each table name you will see a "+Add" button

    10. As you click that button, an edit window will be open

    11. When finished editing, click on "Save"

    12. After that, click on "save" again at the bottom of the page

  5. How to disable a sub-task or dynamic field ?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Tasks" category

    6. Under the title "Tasks" you will see all your tasks category that you have

    7. Next to the task name that you want to add a sub task or dynamic filed, you will see a column "Properties"

    8. As you click on "Sub-tasks / Dynamic fields", you will see two chats – Sub-tasks and Dynamic fields

    9. Next to the sub task or the dynamic field that you want to turn to disable, you will have a 3 dots button

    10. As you click that, a drilldown list will appear and you will have "Disable" option

    11. When finished editing, click on "Save" at the bottom of the page

  6. How to edit sub-task or dynamic field?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Tasks" category

    6. Under the title "Tasks" you will see all your tasks category that you have

    7. Next to the task name that you want to add a sub task or dynamic filed, you will see a column "Properties"

    8. As you click on "Sub-tasks / Dynamic fields", you will see two chats – Sub-tasks and Dynamic fields

    9. Next to the sub task or the dynamic field that you want to edit you will have a 3 dots button

    10. As you click that, a drilldown list will appear and you will have "Edit" option

    11. As you click on "Edit", a window edit will open

    12. When finished editing, click on "Save"

    13. After that, click on "save" again at the bottom of the page

  7. How to duplicate dynamic field on tasks?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Tasks" category

    6. Under the title "Tasks" you will see all your tasks category that you have

    7. Next to the task name that you want to add a sub task or dynamic filed, you will see a column "Properties"

    8. As you click on "Sub-tasks / Dynamic fields", you will see two chats – Sub-tasks and Dynamic fields

    9. Next to the sub task or the dynamic field that you want to duplicate, you will have a 3 dots button

    10. As you click that, a drilldown list will appear and you will have "Clone" option

    11. When finished editing, click on "Save"

    12. After that, click on "save" again at the bottom of the page

  8. How to add app push recipients to a task?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Tasks" category

    6. Under the title "Tasks" you will see all your tasks category that you have

    7. Next to the task name that you want to add a sub task or dynamic filed, you will see a column "App Push Recipients"

    8. As you click the list, next to the list you want to add a recipient, you will see all the app users under that company and you can choose who you want as a recipient

    9. When finished editing, click on "Save" at the bottom of the page

  9. How to add an email recipient to tasks?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Tasks" category

    6. Under the title "Tasks" you will see all your tasks category that you have

    7. Next to the task name that you want to add a sub task or dynamic filed, you will see a column "Email Recipients"

    8. As you click the list, next to the list you want to add a recipient, you will see all the emails under that company and you can choose who you want as a recipient

    9. When finished editing, click on "Save" at the bottom of the page


Guidelines and Procedures:


  1. How to add a new category on guidelines and procedures?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "guidelines and procedures" category

    6. Next to the search box, you have a "+Add Category button"

    7. As you click that button, an edit window will be open

    8. When finished editing, click on "Save"

    9. After that, click on "save" again at the bottom of the page

  2. How to delete a category on guidelines and procedures?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "guidelines and procedures" category

    6. Click on the category you want to delete

    7. As you clicked on the category you want to delete, you will see next to the title, on the right side, "Delete" button

    8. Note – As you delete the category, the files you had in this category will be also deleted

    9. When finished editing, click on "Save" at the bottom of the page

  3. How to edit a category on guidelines and procedures?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "guidelines and procedures" category

    6. Click on the category you want to edit

    7. As you clicked on the category you want to edit, you will see next to the title, on the right side, "Edit" button

    8. As you click that button, an edit window will be open

    9. When finished editing, click on "Save"

    10. After that, click on "save" again at the bottom of the page

  4. How to add guidelines and procedures to a category?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "guidelines and procedures" category

    6. Click on the category you want to add guidelines or procedures

    7. As you clicked on the category you want to edit, you will see next to the title, on the right side, "+Add File" button

    8. As you click that button, an "Add file" window will be open

    9. You need to choose the file name and to upload the file you need to click on "Select File"

    10. You can upload any file from your computer

    11. When finished editing, click on "Save"

    12. After that, click on "save" again at the bottom of the page

  5. How to delete a file in a category on guidelines and procedures?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "guidelines and procedures" category

    6. Click on the category you want to delete a guidelines or procedures

    7. Next to the file you want to delete there is a "Delete" button

    8. When finished editing, click on "Save" at the bottom of the page

  6. How to edit a file in a category on guidelines and procedures?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "guidelines and procedures" category

    6. Click on the category you want to edit a guidelines or procedures

    7. Next to the file you want to delete there is a "Edit" button

    8. As you click that button an edit window would be open

    9. When finished editing, click on "Save"

    10. After that, click on "save" again at the bottom of the page

  7. How to download a file to my computer from guidelines and procedures ?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "guidelines and procedures" category

    6. Click on the category you want to download from

    7. As you click the file name, the file will automatedly be downloaded to your computer


Contacts:


  1. How to add a new group to contacts?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Contacts" category

    6. Next to the search box, you have "+Add Group" button

    7. As you click that button, an edit window will be open

    8. When finished editing, click on "Save"

    9. After that, click on "save" again at the bottom of the page

  2. How to delete a group in contacts?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Contacts" category

    6. Click on the group you want to delete

    7. Next to the group title, you have "Delete Group" button

    8. Note – As you delete the group, the contacts will be deleted as well

    9. When finished editing, click on "Save" at the bottom of the page

  3. How to edit the group name in contacts?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Contacts" category

    6. Click on the group you want to edit

    7. You can change the group name in the title

    8. When finished editing, click on "Save" at the bottom of the page

  4. How to add a contact to a group in company contacts?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Contacts" category

    6. Click on the group you want to add a contact to

    7. Next to the group name, you have "+Add Contact" button

    8. As you click that, a new contact row will be added to the group

    9. When finished editing, click on "Save" at the bottom of the page

  5. How to delete a contact in company contacts?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Contacts" category

    6. Click on the group you want to delete a contact from

    7. Next to the contact's name, you have a "Delete" button

    8. When finished editing, click on "Save" at the bottom of the page

  6. How to edit a contact in company contacts?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Contacts" category

    6. Click on the group you want to edit a contact from

    7. Here you can change the contact's name and phone number

    8. When finished editing, click on "Save" at the bottom of the page

  7. How to change the groups order in company contacts?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Contacts" category

    6. Next to the group's name, you have arrows

    7. As you click that arrows you can change the order

    8. When finished editing, click on "Save" at the bottom of the page

  8. How to change the contacts order in company contacts?

    1. Enter EZGuard website

    2. In the menu on the left side, scroll to the Management menu

    3. Choose "Companies" button

    4. Next to the company that you want to edit there is a button next to the company name "Edit"

    5. Choose "Contacts" category

    6. Choose the group you want to change the contact order in

    7. Next to the contact's name, you have arrows

    8. As you click that arrows you can change the order

    9. When finished editing, click on "Save" at the bottom of the page

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