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In the EZGuard phone management you can edit the app permissions on the phone and connect and disconnect the EZGuard app
Management - Phones
Where can I see what phones I have in a company or a site?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phones" button
Here you can see the phones you have
How can I see the phone app ID?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Under the column "App ID" you can see all app ID that have been listed
How can I see the phone number?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Under the column "Phone Number" you can see all app ID that have been listed
Note – the phones number are added by the users
How can I see do which site the phone is listed?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Under the column "Site" you can see the site that the phone is listed to
How can I see do which company the phone is listed?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Under the column "Company" you can see the site that the phone is listed to
Where I can see when the phone was created?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Under the column "Created" you can see the date and time
Where can I see when is the last time that the phone has been active?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Under the column "Last Activity" you can see the last active date and time
Where I can see app version in phones?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Under the column "App Version"
Where I can see if there is an unsent report for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Under the column "Unsent Reports"
How to find inactive phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Under the column "Active" the default that you see is "Yes". You can click on "Yes" and change to all or no and you will see the inactive phones
How to download daily activity report for a specific phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone name you have 3 dots button, as you click on that button a drill down list will open and an "Download Daily Activity Report" button
As you click on "Download Daily Activity Report" a PDF file will be downloaded to your download file in your computers
How to export phones list?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
On the top right corner there is an "Export Data" button
As you click on that, there is a drill down list with "Excel – Raw Data" button
As you click on "Excel – Raw Data" a EXCEL file will be downloaded to your download file in your computers
How to add a new phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
On the top right corner there is an "+Add" button
As you click on that an edit page will be open
NOTE – you need to fill all the required details to complete
When finished editing, click on "Save" at the bottom of the page
How to edit phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
When finished editing, click on "Save" at the bottom of the page
How to inactive a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to inactive there is an "Edit" button
As you click on "Edit" an edit page will be open
Next to the title "Active" there is a switch button
As you click on that (switch to "Off") the phone will be inactive
Click on "Save" at the bottom to the page to save
How to change the phone name?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Next to the "Name" title you can change the name at the fill box
When finished editing, click on "Save" at the bottom of the page
How to change the phone number?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Next to the "Phone Number" title you can change the number at the fill box
When finished editing, click on "Save" at the bottom of the page
How to active / inactive route reminder for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Next to the "Route Reminders" you have a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive scan verifications for phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Next to the "Scan Verification" you have a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive the option for a phone to work on WIFI?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Next to the "WiFi" you have a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive personnel headcount access for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Next to the "Personnel Headcount Access" you have a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive scan feature for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "Active Features" you have "Scan" title
Next to it there is a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive Panic alert feature for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "Active Features" you have "Panic Alert " title
Next to it there is a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive incident report feature for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "Active Features" you have "incident report" title
Next to it there is a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive incident report feature for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "Active Features" you have "Incident Report" title
Next to it there is a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive form submission feature for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "form Submission" you have "incident report" title
Next to it there is a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive attendance report feature for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "Attendance Report" you have "incident report" title
Next to it there is a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive my location feature for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "My Location" you have "incident report" title
Next to it there is a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to active / inactive task request feature for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "Task Request" you have "incident report" title
Next to it there is a switch bottom that you can click on to turn the reminders on and off
When finished editing, click on "Save" at the bottom of the page
How to set specific panic SMS setting for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "Panic Setting" you can choose "Set different settings specifically for this phone"
As you click on that, a text box will aper to edit
When finished editing, click on "Save" at the bottom of the page
How to set specific location SMS setting for a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "Location Setting" you can choose "Set different settings specifically for this phone"
As you click on that, a text box will aper to edit
When finished editing, click on "Save" at the bottom of the page
How to register the app to a phone?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "App Registration" you will see two options:
If there is an app already registered to the phone, you will see "Replace Registered App ID" checkbox
If there isn’t an app registered to the phone, you will see "Register A New App ID" checkbox
As you click on each checkbox, two option to register will appear
Register by scanning QR code with the EZGuard app
Register by entering app ID number manually
When finished editing, click on "Save" at the bottom of the page
How to detach a phone from the EZGuard app?
Enter EZGuard website
In the menu on the left side, scroll to the Management menu
Choose "Phone" button
Next to the phone you want to edit there is an "Edit" button
As you click on "Edit" an edit page will be open
Under the title "App Registration" there is an "Detach" checkbox
After marking the "Detach" checkbox, click on "Save" at the bottom of the page and the app will be detached from the phone